The IP2IMPACT Ltd (hereafter referred to as the “Company”, “we”, “us”, and “our”) provides www.ipcommercialisation.co.uk. The IP2IMPACT Ltd takes data protection very seriously and abide by the United Kingdom Data Protection Act of 2018 and the EU General Data Protection Regulation (GDPR). We encourage prospective clients to read The IP2IMPACT Ltd.’s terms and conditions, prior to any purchases.
General information
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1. Prices:
All prices shown on the website for each specific course or consultancy are only valid for the limited time as shown online till the online payment has been successfully completed for the online booking action. However, all pricing quotations sent to the client, meant for ‘special or customised delivery’ of a course or consultancy, are only valid for 7 days from the date that they are first sent to the client through email or other online communication means. All prices are subject to change due to the dynamic nature of our business and of the training industry.
The published prices exclude VAT. Clients and Companies must pay The Company any VAT that is chargeable on services that are provided; The Company will list the correct VAT amount on the invoice – as required by statute. Also, all quotations exclude VAT, and if the corresponding purchase is pursued, as required by statute, VAT will be applied at the point of purchase and feature within the sales invoice.
VAT is payable regardless of the Client’s country of origin; the point of supply for VAT purposes is the location of the course or consultancy (which is the United Kingdom).
Course and Consultancy prices listed on correspondence, brochures, leaflets, and materials belonging to The Company are not legally binding due to anticipated price fluctuations; they are advisory at the time of public dissemination and do not constitute as part of a legal agreement.
2. Payments:
All payments must be received IN ADVANCE of the event or course or consultancy, regardless of payment terms. It is the responsibility of the Client to ensure that the person that approved the purchase of a product, has the correct purchasing authority. The Company reserves the right to refuse attendance to the course or consultancy if payment has not been received. The Client must opt for the online payment gateway of the Website to complete the purchase (unless advised otherwise explicitly by The Company to the Client).
In the case of special delivery of course or consultancy, the ‘course or consultancy’ fee (including VAT, if applicable) may be asked to pay in full immediately upon receipt of the invoice. Clients wishing to make payments made from non-UK accounts or credit cards must be responsible for all bank charges in relation to the overseas transactions.
Payments can be made by major credit and debit cards, including American Express, inclusive of credit card charges. All company credit card payments will incur a card surcharge of 2.99%, except for payments made via American Express, which will incur a surcharge of 3.99%.
Where a Purchase Order is issued, it must clearly state the purchase order number, course dates, full Invoice amount, and contact details for invoicing. When more than one course is booked on the same booking form, full payment for all courses is required immediately upon confirmation before the commencement of the first course.
All administration fees for cancellations are payable immediately upon receipt of the invoice. The Terms of this agreement override over any other terms of business or purchase conditions put forward by the client (unless pre-agreed in writing explicitly by The Company).
Once a partial or full payment has been processed on the website or through other online means of communications by the following methods: Debit Card, Credit Card, American Express, Cheque or Bank transfer, the Client will adhere to The Company’s terms and conditions.
All payments shall be made in cleared funds, without any deduction or set-off and free and clear of and without deduction for or on account of any taxes, levies, imports, duties, charges, fees and withholdings of any nature now or hereafter imposed by any governmental, fiscal or other authority save as required by law. If a client is compelled to make any such deduction, it will pay to the receiving Party, The Company, such additional amounts as are necessary to ensure receipt of the full amount which that party would have received but for the deduction.
3. Cancellations:
Cancellations made by The Company
The Company reserves the right to cancel, move, and reschedule a training event or LIVE course or consultancy due to circumstances that are beyond The Company’s control, such as trainer illness or low attendance. Reasonable efforts will be made to contact and notify clients of any alterations to their training event or LIVE course or consultancy. If a training event or a LIVE course or Consultancy is cancelled, The Company will either re-allocate Clients on to future training events or LIVE Course dates or Consultancy start-date with the Client’s consent.
Client Cancellations
Notice of any request to cancel must be received in writing via email to ‘info@ipcommercialisation.co.uk’. This will constitute the ONLY acceptable proof of cancellation. Anyone not able to produce such a document will be liable for the full registration fee.
Except for instances provided under Clause 3, “Cancellations made by The Company”, the following cancellation fees will be imposed on all bookings, dependent on the number of days notice provided to The Company.
All cancellation and rescheduling fees are due immediately via debit or credit card.
All cancellations made between 0-30 days prior to the course/consultancy start date, are subject to a 100% cancellation fee, based upon the full course fee (+ VAT, if applicable), which must be paid in full upon cancellation.
All cancellations that are made between 31-40 days prior to the course/consultancy start date, are subject to a 75% cancellation fee, based upon the full course fee (+ VAT, if applicable), which must be paid in full upon cancellation.
All cancellations that are made between 41-50 days prior to the course/consultancy start date, are subject to a 25% fee, based upon the full course fee (+ VAT, if applicable), which must be paid in full upon cancellation.
4. Re-scheduling courses/consultancies:
Re-scheduling course/consultancy with less than 30 days notice prior to the course/consultancy start date, will result in a 75% charge of the full value of the course/consultancy booked, in addition to the prior invoice inclusive of VAT.
Re-scheduling course/consultancy between 31-40 days prior to the course/consultancy start date, will result in a 50% charge of the full value of the course/consultancy booked, in addition to the prior invoice inclusive of VAT.
Re-scheduling course/consultancy between 41-50 days prior to the course/consultancy start date, will result in a 25% charge of the full value of original booking, in addition to the prior invoice inclusive of VAT.
5. Refunds:
When a refund is issued to the Client by The Company, the refund may take up to a maximum of 20 working days to be processed. Refunds will be processed using the same payment method that the original payment was made. Deposits and banking fees are non-refundable.
The Company will not be liable for any fluctuation in exchange rates or bank charges for overseas refund transactions.
Where a client has outstanding monies, any refunds granted will be offset against any outstanding monies.
6. Changes to Courses/Consultancies:
The Company reserves the right to change any part of a published course/consultancy; if this is caused by circumstances beyond our control. The Company reserves the right to cancel or reschedule any course/consultancy and will advise the Client as soon as the change is known. The Company will use all reasonable endeavours to avoid changes of this nature. For any courses/consultancies that are rescheduled due to unforeseen circumstances (such as trainer sickness/ low course attendance), every endeavour will be made to provide a replacement trainer or to reschedule the course/consultancy and we will offer Clients a variety of options to pursue their training/advisory programme; however, should the offered alternative not be an acceptable option for the Client, a full refund will be issued.
Contents of course/consultancy timetables are intended for general guidance only and serve as an advisory purpose only. Any typographical errors including pricing or omission in any website, sales literature, administrative documentation, course materials, or other documents are subject to change without any liability on the part of The Company.
The Company cannot be held liable for out of pocket expenses due to cancellations that are out of our control.
7. Non-Attendance:
Non-attendance of any course/consultancy, regardless of delivery type, for any reason whatsoever is deemed to be a cancellation without notice and payment is due in full. A multiple course/consultancy booking is when more than one course/consultancy is confirmed. Part attendance of a Course/Consultancy is when a Client does not continue to the full course/consultancy completion. In this situation, the Client will not be entitled to any refund for courses/consultancies or part of courses/consultancies that were not attended, this will be deemed as non-attendance.
8. Course/Consultancy Suitability:
The booker accepts that it is their responsibility that the course/consultancy booked is suitable for the requirements and abilities of the clients attending. The Company’s employees may recommend courses or learning solutions, however, the assessment and the final decision concerning the suitability of the course/consultancy is the Client’s responsibility. In cases where we have made recommendations, we do so in good faith and will not be wilfully misleading.
All training courses and consultancies are delivered only in English unless specified otherwise and all Clients must be sufficiently proficient in the English language prior to attending the course/consultancy.
9. Admission:
The Company reserves the right to refuse admission to any person whom it considers in its absolute discretion to be unsuitable for the training/consultancy programme.
Booking on behalf of the Client:
In all cases the booker must bring these terms and conditions to the attention of Clients attending the event, if booking on their behalf. It is the booker’s responsibility to ensure that the Clients receive all the relevant information including the joining instructions, course/consultancy and that they meet the eligibility and published prerequisite requirements.
11. Onsite Training/Consultancy on a Client Specified Site:
It is the Client’s responsibility to provide all facilities, equipment, and setup required for the trainer/Consultant to deliver the training/Consultancy. The Company reserves the right to cancel or discontinue the course/consultancy if, in the Trainer/Consultant’s opinion, the venue, equipment, or conditions are unsuitable.
12. Onsite and Trainer/Consultant Expenses:
Trainer/Consultant expenses for private, onsite, or closed courses will be charged as agreed at the time of the course/consultancy booking, as stated on the Booking Form.
A fixed rate for the training/consultancy expenses will be applied. An example of expenses can be requested from the Company.
13. Online Self-Study Learning:
Course enrolment, fees, and log-in credentials are strictly non-transferable, non-cancellable, and non-refundable. Fair Usage Policy and Intellectual Property Rights apply to the access of study materials and prohibition of material dissemination.
The Company reserve the right to restrict access based on operational requirements including bandwidth consumption to ensure fair access to all learners. Access to e-learning/online products is granted for a 90 day period from the date of purchase. If an alternative term or extension has been purchased, the validity still starts from the date of purchase. If you require an extension, please contact info@ipcommercialisation.co.uk to obtain an extension quotation.
Whilst The Company endeavours to ensure that the information on the online platform is correct, we do not warrant the accuracy and completeness of the materials on the site and we make changes to the e-learning/online content from time to time, without notice. The Company reserves the right to change or alter course content from that which is published in order to maintain the high quality of the learning.
14. Copyrights:
All intellectual property rights for all course materials shall remain the property of The Company. The Client agrees not to reproduce, disseminate, sell, hire, lend, or copy the course materials or use them except for the purpose of personal reference. The Company warrants that it will not knowingly include any copyright material in its course materials without licence, consent, or attribution.
15. Intellectual Property:
The website, including content, design, organisation, layout, and software code are subject to copyright and intellectual property rights that are owned by The Company.
The re-use of illustrations, photographs, diagrams, or videos featured on The Company’s website, without attribution, is prohibited under all circumstances. The deletion or alteration of proprietary rights, including copyright and trademarks, is prohibited under all circumstances.
All products and services of The Company without limitation are protected by international copyrights, trademarks, and are subject to intellectual property rights. Therefore, all intellectual property belongs to The Company, its related companies, its affiliates, or suppliers.
The use of The Company’s name or logo is prohibited under all circumstances, unless prior written consent is obtained from the Company.
The Company does not accept responsibility for intellectual property used during any training provided that does not show an affiliation to The Company. Any intellectual property used in a training course, including the course itself, is protected by limitations laid out in international copyright law, and is subject to intellectual property rights.
If we are making a bespoke course, we require a predefined specification to adhere to. In the absence of such predefined specifications, we will adhere to our own guidelines of what we view as “fit for purpose”. If no specification was provided, The Company shall not be held responsible for any losses incurred as a consequence of the provided service.
You may not copy, sell, reproduce, distribute, download, modify, display or prepare derivative works based on, repost, transmit, or otherwise use any of the intellectual property of The Company’s website or course materials. The information on this site is provided “as is” and without any warranties.
The Company does not accept responsibility of content of any third party sites that may be referenced by The Company. The following activities are strictly prohibited: use of robots, material dissemination, other automatic device or manual process to monitor or copy the site of any of its content or the replication of this site to any server.
16. Warranty & Liability:
The Company’s liability for loss and damage shall be limited to a claim for damages. The maximum aggregate liability will be the charges for the course/consultancy out of which the loss or damage has arisen. The Company will not accept liability for personal injury that incurs during our training courses caused by the negligence of any third party. The Company will not be liable for indirect, special, or consequential loss (including loss of anticipated profit or data), howsoever arising, even if it has been advised of such potential loss.
The Company will not be responsible for any damage resulting from any computer viruses arising from software installed on a Client’s computer systems.
17. Non-Solicitation:
For 12 months following either the invoice date or the date of course delivery, of any contract carried out for the Client by The Company, the Client, will not directly nor indirectly employ or solicit for employment any employee of The Company (unless pre-agreed explicitly by the Company). If the Client breaches this clause, The Company shall be entitled to recover from the Client a fee of 50% of the gross annual salary of the employee of The Company solicited for employment.
18. Assignments:
The Company may assign its interests in all or part of this agreement. The Client may not assign or transfer this contract without the express written permission of a Director of The Company.
19. Deviation:
No deviation from these terms and conditions will be allowed without the express written permission of a Director of The Company. No communication either verbal or printed on our websites will override these Terms and Conditions. If, in any case, any of these conditions shall be held to be invalid or shall not apply, the contract and the other conditions shall remain in force and effect. These Terms and Conditions override all terms raised on a PO by a client (unless pre-agreed explicitly in writing by The Company).
20. Force Majeure:
The Company shall not be in breach of this contract if the provision of services are delayed or cancelled or reduced through any circumstances beyond its reasonable control, including acts of God (including but not limited to, fire, flood, earthquake, storm, snow, hurricane, or other natural disaster), sickness, war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout, or interruption or failure of electricity or telephone service.
Clients must ensure that they can attend the training courses or consultancies that they are scheduled to attend. The Company will not be held liable, financially or actually, for their non-attendance, whatsoever the reason may be.
21. Privacy Policy:
The Company is committed to maintaining your privacy and the use of your personal information. If at any stage you have a question regarding the personal information that we hold on file, please do not hesitate to contact us.
The Company will not disclose personal information to a third party organisation unless we have your prior consent to provide this or you have opted to allow the use of your personal information in the pursuit of performance and delivery of our service to you. If the request for your personal information is for a legal purpose, this we would class as an exception, but only after we have 100% fully verified the name or organisation requesting your personal details.
It is our commitment not to collect personal information from Clients visiting our website unless they have voluntarily submitted their personal information via one of our contact forms that requires information that could be based on an enquiry or to book onto a training course. If you start to complete a contact enquiry form and decide not to finish, partial details are stored from where The Company may use this information to make contact with you, only to discuss your initial enquiry that was started but not finished. From time to time, The Company may contact you to inform you about a specific future training programme. Visitor IP addresses may be seen by The Company and on some occasions, the provider’s host name but this information will not disclose your identity.
22. Recording of The Knowledge Academy’s Employees or associates
The monitoring or recording of any IP2Impact employee is not permitted under any circumstances
Clients are not permitted to take any video/photography/audio during the course/consultancy without prior written consent of The Company, and, failure to do so will be considered a direct breach of our terms of business and this matter would be taken very seriously.
Clients are not permitted to take any video/audio during correspondence with The Company’s employees without prior written consent of The Company, and, failure to do so will be considered a direct breach of our terms of business.
Unless explicitly told, The Company will not take photographs, videos, or any audio recordings of you during a course and will not use this material for The Company’s own marketing purposes without your prior consent.
23. Security and Encryption:
We use the highest level of security and encryption methods available for processing payments online. We also strictly adhere to best practices of data protection. That means your payment details are as secure as they possibly can be when making a purchase with us.
The Company shall implement reasonable measures to ensure that correspondence and machines used during course/consultancy deliveries are free from viruses and potentially harmful malicious software.
The Company makes no warranty for the reliability, protection, or virus-free nature of the material that is downloaded from our website.
24. Confidentiality
All Client and Company information that is disclosed to The Company will be kept confidential. Such information will not be disclosed by The Company to any third party organisations or individuals, unless reasonably required for the performance of our service delivery.
Such information shall only be disclosed to employees that require such knowledge to conduct their role at The Company. Such individuals are subject to legally binding obligations of data protection and confidentiality.
The Company shall not be liable for the disclosure of any Client or Company information that is readily available in the public domain, or if dissemination is agreed in a legally binding written approval document.
Last updated: 29th September 2025